Our Warranty
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What's covered
Our Two-Year Warranty covers any mechanical issues affecting the movement and functionality of your watch.
Functioning of complications
Timekeeping issues
Time setting/crown issues
General watch construction
Waterproofing issues
See more details in our Terms and Conditions.
Life happens, we've got
you covered
If your watch has any mechanical or functional issue at any point during the warranty period, please contact our concierge with your order number and a description of the issue.
Our team will promptly repair the issue at no cost to you, ensuring expedited service.
Concierge support
Frequently asked questions
What voids my warranty?
Please be aware that this non-transferable warranty may be voided if any of the following occur:
- Service or repair of any kind performed by non-WatchCheck personnel.
- Improper use, damage, accidents or neglect (e.g. wearing in a hot tub or shower, drops and falls, using chronograph pushers underwater.)
Is there anything not included in my warranty?
The warranty excludes coverage for cosmetic defects, unless they occur during service, or any manufacturing/design flaws.
