Our Warranty

What's covered
Our Two-Year Warranty covers any mechanical issues affecting the movement and functionality of your watch.

Functioning of complications


Timekeeping issues


Time setting/crown issues


General watch construction


Waterproofing issues


See more details in our Terms and Conditions.

Life happens, we've got you covered

If your watch has any mechanical or functional issue at any point during the warranty period, please contact our concierge with your order number and a description of the issue.

Our team will promptly repair the issue at no cost to you, ensuring expedited service.

Support staff
Support staff
Support staff

Concierge support

Frequently asked questions


What voids my warranty?

Please be aware that this non-transferable warranty may be voided if any of the following occur:
  • Service or repair of any kind performed by non-WatchCheck personnel.
  • Improper use, damage, accidents or neglect (e.g. wearing in a hot tub or shower, drops and falls, using chronograph pushers underwater.)

Is there anything not included in my warranty?

The warranty excludes coverage for cosmetic defects, unless they occur during service, or any manufacturing/design flaws.

Every watch represents a legacy

Preserve yours, today