Once you have received your shipping kit from WatchCheck, you will find a protective box specially designed for your watch. Please follow these steps as outlined in the brochure included in your kit:
Secure Your Watch: Open the box, remove the top foam layer, and place your watch around the pillow at the base, positioning it as if on your wrist. Add the foam padding on top for added protection.
Prepare the Shipping Kit: Place only your watch in the box - no paperwork or accessories. Insert the inner box into the outer shipping kit, and then into the FedEx box provided.
Seal and Ship: The FedEx box is pre-labeled. Seal it securely on both ends, ensuring no additional markings.
Schedule a FedEx doorstep pickup using the link sent to your email or by scanning the QR code on the back of the brochure provided. For security, do not leave your package unattended. Alternatively, you may drop it off at any FedEx Authorized Ship Center or FedEx Office Print & Ship Center - avoid FedEx drop boxes and always request a receipt for your records.
Your watch is fully insured throughout its service journey. Coverage levels depend solely on the initial shipping date, unaffected by the arrival day. Please see the schedule below for shipping dates and coverage amounts. For full details, visit our Insurance Policy.
Monday - Thursday: Coverage up to $150,000
Friday - Saturday & Holidays (and prior day): Coverage up to $35,000
With Full Service, you can rest assured with a two-year warranty starting from your watch’s service date. For full details, visit our warranty policy.
For shipping a watch valued at over $150,000 or for inquiries related to shipping, please contact our Concierge team for further assistance.