A Case Restoration returns the exterior of the watch to as close to the factory finish as is possible without compromising the structural integrity or design of the watch.
A case restoration includes:
Dismantling of the full watch, including movement removal
Water resistance and pressure renewal and testing
Reassembly of watch and movement
Polishing or otherwise refinishing (e.g. brushed or bead-blast finish) of all outer surfaces of the case and bracelet, back to factory specifications
Cleaning of the case and bracelet
A case restoration does not include:
Repair of deep gashes, dents or scratches
Repair of a bent or crushed case
Bracelet structural tightening
Bracelet resizing
Limitations of a case restoration:
Case restorations cannot always return older worn watches to factory specifications
Case restorations can distort the smaller details on a watch
Case restorations cannot be performed to watches that are structurally compromised
Case restorations cannot be performed on certain special materials including PVD, DLC, Carbon, Forged Carbon, Composites, Bright Light, Ceramic as well as other materials with a coating
*Extraordinarily severe dents, gashes, dings, or scratches may not be fully resolved through standard case restoration. For specialized services that can address these issues, please contact our concierge team.
Should a part be unsalvageable or not functioning properly, replacement parts will be added. Some watches may require parts to be ordered from the manufacturer. In this case, we will update you throughout the process.