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How can your Concierge help me?
How can your Concierge help me?

Our concierge is your point of contact for all of your questions, concerns, and requests. They are always here to help!

Updated over 3 months ago

Our concierge team stands ready to assist you with all of your watch servicing needs.

Whether you seek guidance navigating our platform or coordinating the return shipment of your watch while you're away on vacation, our concierge is here for you.

They are the vital link between you and our servicing experts, available to manage tasks ranging from simple repairs to intricate restorations. Please do not hesitate to reach out at anytime via the icon in the bottom right of the screen, or by emailing [email protected].

Our concierge team responds to messages during our regular business hours of 9 AM - 7 PM EST Monday through Friday (excluding holidays).